Tile installations, done properly, can be functional works of art that are not only aesthetically pleasing but are also easy to maintain and will last a lifetime. Providing a quality service in this field involves not just skilled craftsmanship. Being accessible to one's clients, making unanticipated trips to the job, and being flexible are all part of the package. I take appropriate measures to mitigate the disruption to a family's home life that comes part and parcel with any remodeling work. Setting up a containment system to isolate the work area from the rest of the dwelling is the very first thing I do when starting a job. All estimates are prepared on a spreadsheet, with itemized labor and material costs for each phase of the job.